The Customer

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Unitywater provides essential water supply and sewage treatment services to residents and businesses in the Moreton Bay, Sunshine Coast and Noosa regions. As a critical infrastructure provider, Unitywater prioritises providing a high-quality, safe and reliable service to their communities that is efficient as well as economically and environmentally sustainable. 

The Challenge: Removing Disconnection & Fragmentation

Unitywater was previously using three different providers to complete their pre-employment checks. This fragmented approach resulted in inefficiencies for both their recruitment team and candidates. The utility provider was seeking a highly reliable and streamlined HR solution to ensure compliance and accuracy and to build a positive and seamless candidate journey.

“Part of the actual impetus to go with Checkmate was simplification and automation - to make it a better experience not only for the candidates, which is critical, but also for my team administering it; making it much easier and simplified,” explained Brad, Unitywater’s Talent Acquisition Leader.

The Solution: A Unified Platform for Improved Strategic Direction

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Unitywater implemented Checkmate in order to streamline and simplify their pre-employment screening process. With the ability to easily and seamlessly integrate with their existing ATS, JobAdder, the organisation was able to create a single platform where their recruitment team could effectively and efficiently conduct all necessary candidate checks. The unified system also provided an improved UX experience compared to Unitywater’s previous setup.

“Checkmate has been a game changer for us. The integration was seamless and the automation has saved our team significant time and effort. The platform delivers exactly what it promises—streamlining processes, improving candidate experience and enabling us to focus on strategic priorities.”

The Results: Improved Hiring Efficiency & Reliability

Unitywater’s adoption of Checkmate highlights the value of leveraging streamlined, integrated technology for critical infrastructure recruitment. Through their partnership with Checkmate, the organisation has been able to enhance their candidate experience, improve operational efficiency and ensure consistent compliance—all while saving time and resources.

“The integration was simple, it was quick and the turnaround time to get it up and running was easy. It delivered benefits very, very quickly.”

• Keeping Candidates Happy - Conducting feedback after the implementation of Checkmate, Unitywater noticed a significant improvement in the level of satisfaction with their pre-employment screening processes. With a simplified and automated process, the company was able to reduce friction and roadblocks during the candidate journey to build an enhanced experience.

“The checks are being executed efficiently, effectively, with minimal impact and chasing required from the team, and the candidates are having a good experience.“

• Integration = Efficiency - With the ability to integrate Checkmate with their existing JobAdder system, Unitywater’s team are now able to initiate and track background checks with a few easy clicks. This increased automation helped to reduce the recruitment team’s administrative burden, allowing them to spend more time focused on other high-value tasks.

“It delivered on what we wanted, which was streamlining and automation. That brings with it other benefits for the team, to be able to focus on more value add or more strategic business problems.”

• Reliability for Better Hires - With a more reliable system in place, Unitywater could now ensure that all checks were conducted accurately and on time. This gave the recruitment team peace of mind knowing they were hiring qualified and trustworthy individuals.
  
  

Why Choose Checkmate?

From local hires to global talent acquisition, Checkmate helps businesses streamline background checks, ensure compliance and deliver exceptional candidate experiences. With the ability to seamlessly integrate with your pre-existing systems while offering cost-effective and time-saving solutions, Checkmate helps your recruitment team simplify their vital processes. Interested? Let’s talk.

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