The Customer

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Jumbo Interactive is a global leader in lottery management, delivering complete and innovative digital solutions to help governments, not-for-profits and charities succeed and grow. For over two decades, the company has been offering consumer lotteries, fundraising technology and comprehensive lottery management services. Operating across Australia, Canada and the UK with over 300 employees, Jumbo partners with over 15,000 good causes to deliver unique insights and innovations that enhance the player experience while providing their clients with proven results.

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The Challenge: Unifying Global Systems for Competitive Consistency

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Jumbo's Talent Acquisition (TA) team was previously managing their background check processes using three separate systems across each global region. This was causing inconsistent reporting and data, inefficient budget tracking across multiple currencies and proved to be a time-consuming process with varying compliance requirements. To support the company’s continued international growth and maintain operational excellence, Jumbo required a robust solution to streamline background checks and ensure consistency and efficiency across regions.

“The problem for me was budget management and consistency of the information we received back from each country … there were three different logins, three different invoicing systems and I couldn't keep across what they were doing,” explained Nick Stebbings, Group Talent Acquisition Lead at Jumbo Interactive.

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The Solution: Intuitive & Integrated Systems for Effective Results

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Jumbo identified Checkmate as the ideal platform to help unify the company’s background check processes. Checkmate’s flexibility and ability to adapt to region-specific requirements allowed the lottery enabler to simply and seamlessly conduct criminal checks, employment verifications and right-to-work validations across their various countries of operation.

Checkmate’s integration capabilities allowed Jumbo to connect the platform to their existing ATS, JobAdder. Providing a single standalone system with an intuitive user-friendly interface and robust functionality, Jumbo’s TA team had access to more consistent reporting, branding and cost management tracking, making high-volume and individual hires easier.

“Checkmate is exactly what we needed - a platform that’s simple to use looks great and delivers consistent results. It’s not just about shiny tech; it’s about functionality that supports efficiency and adoption. With Checkmate, we’ve streamlined our global TA processes and gained better control over budgets.”

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The Results: Multi-Region Hiring Made Easy

In partnering with Checkmate, Jumbo discovered that having a balance of simplicity and sophistication doesn’t mean you have to compromise on useability. The company is now able to navigate their multi-region hiring needs with reliability and flexibility, offering their candidates an enjoyable and easy experience. 

• Global Adaptability & Consistency - with the ability to easily conduct standardised checks across regions, Jumbo has been able to ensure compliance and improve uniformity. Checkmate has also enabled the company to adapt their hiring needs based on regional requirements, allowing local managers to more independently and efficiently manage checks despite time zone differences.
• Enhanced Efficiency - utilising Checkmate has allowed Jumbo’s recruitment team to streamline their workflows, offering faster turnaround times and saving valuable hours that can be used towards improving other business aspects.

“It's one platform that everyone can get familiar with and knows how to use.”

• Better Budget Control - simplified invoicing and improved cost tracking across regions allowed the company to elevate their finance management and make more efficient budget decisions moving forward.

“We're now able to more accurately know what we're spending and understand how much we need to go and ask for or how much the regions need to go and ask for in their region-specific budgets each year.”

• Superior Support and Flexibility - with ongoing proactive support from Checkmate’s team, the company is now able to quickly resolve any blockers or issues in the background check process, helping to further improve their candidate experience.

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Why Checkmate?

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From local hires to global talent acquisition, Checkmate helps businesses streamline background checks, ensure compliance and deliver exceptional candidate experiences. Interested? Let’s talk.

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