How We Keep Your Data Secure - Checkmate’s Data Security Controls Explained

In today's digital landscape, keeping your employee data protected is more important than ever before. Especially during the hiring process and reference checks, we know you want to keep everyone’s personal information locked up tight. If you’ve been feeling stressed over potential security breaches or data leaks, we’ve got you covered.

At Checkmate, we have invested in a number of tools and processes to ensure that when you use our reference checking platform, your employee data stays secure. Let’s talk about how.

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Keeping your data under control

At Checkmate, we categorise candidate data into three main tiers, each with its own protection policies and control mechanism.

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Tier 1 - Personal Identification and Information

All the identification and personal information (full name, D.O.B, passport number, etc) of your candidates is automatically and permanently deleted from Checkmate’s system after 90 days (no information hoarding here). This process is set in stone and cannot be changed. If you do want to keep a copy of any of this information, you need to ensure you download it from Checkmate before it’s gone. If you’d like any information deleted earlier, you can also do this by simply deleting the candidate from the Checkmate system.

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Tier 2 - Check Reports & Results

All returned check results, reports and reference checks are stored in Checkmate’s system for up to a maximum of 18 months. During this time, if you want to delete the data earlier, you can do so by simply deleting the candidate from the Checkmate system. You can also set your preferred time frame in which data is automatically deleted (1, 3, 6, 12 or 18 months).

Tier 3 - Check History

We keep all records of a check taking place through our system indefinitely. These records only contain the candidate's first and last name, role and reference code, along with a timestamp of the date of the check. If you want this information deleted, along with all the personal information in the reports (which happens after 90 days), you can set it up to do so. If you want this information deleted earlier than 90 days, you can also control this by simply deleting that candidate from the Checkmate system.

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Protecting with more than just a password

At Checkmate, we also have two-factor authentication (2FA) as an additional layer of security for all our accounts. 2FA provides an extra level of protection when it comes to accessing sensitive information or online accounts by adding an extra step to the authentication process, beyond just entering a password. All Checkmate users are encouraged to activate two-factor authentication on their account to help keep your data as secure as possible.

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We’re proud to be ISO27001 certified

Being ISO27001 certified means Checkmate is dedicated to providing the best information security management systems (ISMS) possible for all our clients. This globally recognized standard provides us with a robust framework to ensure we’re continually establishing, implementing, maintaining and enhancing our information security practices (no outdated policies around here).

To achieve ISO27001 certification, Checkmate has undergone a meticulous evaluation process, conducted by an accredited certification body. This assessment rigorously examined our adherence to the requirements set by the ISO27001 standard, ensuring we were implementing robust security controls and measures to safeguard all sensitive information.

By attaining our ISO27001 certification, we hope to showcase our steadfast commitment to upholding the confidentiality, integrity and availability of our clients' valuable information assets. We have adopted a systematic approach to identify and manage information security risks, proactively address vulnerabilities and implement appropriate safeguards (goodluck hackers).

With our ISO27001 certification, we hope we can demonstrate to all our clients our dedication to maintaining the highest standards of information security possible. We prioritise and believe in the extreme importance of protecting the data of you and your candidates. We continuously strive to enhance our security practices to meet evolving challenges in today's digital landscape.

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We know that was a lot of tech talk

… but we hope all our clients can see that our number one goal in data security is to ensure you and all your candidates are given the best protection possible throughout the hiring process. In a landscape where security breaches and data leaks are a very real threat, we aim for all our clients to have peace of mind knowing their Checkmate platform is keeping you safe and secure. 

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